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Capability

Capability Statement

We are Agile Optimizers™

Providing purpose-driven digital services solutions to accelerate Government modernization.

CORE COMPETENCIES

Program Management – Leveraging agile methodologies to enhance program execution, ensure timely delivery of initiatives, and align strategic objectives with operational outcomes.
HCD / UI / UX / CX – Integrating Human-Centered Design (HCD) principles with advanced UI/UX strategies to enhance the customer experience (CX), ensuring that digital solutions are functional, intuitive, and engaging for all users. We prioritize user satisfaction and engagement, driving superior outcomes and seamless interactions across all digital platforms.
Software Application Development – Dedicated to Extreme Programming (XP) practices, fostering rapid and continuous feedback throughout all stages, and providing a robust DevSecOps culture.
Cybersecurity – Emphasizing robust cybersecurity measures to safeguard digital ecosystems. Our proactive security practices are designed to protect data integrity, prevent unauthorized access, and maintain compliance with the latest industry standards.
Acquisition Support – We assist in simplifying procurements by moving to clear, Agile-focused requirements, with rapid assessments, and upon award and contract, the winning team starts execution immediately, significantly reducing ramp-up time.
Data Analytics – Harnessing the power of data analytics to transform raw data into actionable insights, enabling informed decision-making and strategic operational improvements.
Cloud Migration & Hosting – Enabling scalable, secure, and efficient cloud solutions (AWS, Dell) enhancing organizational agility and reducing operational costs.

DIFFERENTIATORS

Transparency to 100% of all work performed.
- We create an ecosystem where all work is defined, understood, and visible for streamlined tracking and near-automated status reporting.
- This ensures expectations are set throughout your organization, unlocking motivation, enabling relentless improvement.
Improved overall program predictability from as low as 60% to over 90% predictability.
- Focused on maximizing value delivery, we leverage Lean methods to reduce waste and remove roadblocks.
- We collect end users’ needs, align them to your strategy, and execute accordingly.
Reduced administrative burden by up to 20%
- We build projects around motivated individuals. We give them the environment and support they need… to get the job done (5th Principle behind the Agile Manifesto).
- Through automation and building status reporting in the flow of work, we reduce meetings and focus on allowing our development teams to focus on being productive.
100% exceptional ratings from client feedback.

STRATEGIC QUESTIONS WE HELP YOU ANSWER WITH A “YES!”

Are you delivering consistent metrics and reporting across teams, programs, and/or business units to your leadership?
Do you have a fully transparent connection between your vision and all the work being implemented upon throughout your program(s)?
Are you confident in your deliverables beyond the next sprint or quarter? Do you have a long-term, data-driven roadmap informed by teams’ inputs?

PAST PERFORMANCE SUCCESS STORIES

Centers for Medicare and Medicaid Services (CMS): HCQIS Infrastructure and Data Center Support (HIDS)
- Increased visibility and traceability by connecting strategy to implementable requirements, addressing pain points, and ensuring rapid delivery for data analytics, infrastructure, network, architecture, cybersecurity, and service desk.
- Streamlined PI Planning events, reducing durations by over 70%, from 2.5+ days to only 6 hours for 150+ people, and established a cadence for refinement and dependency adjudication.
- Improved Agile practices, including ceremonies, risk management, and feedback loops, enhancing visibility, traceability, and mindset.
Naval information Warfare Center (NIWC) | Defense Health Agency (DHA): Web & Mobile Technology (WMT)
- Improved delivery of websites, mobile applications, and SharePoint Online and Azure migration.
- Introduced cutting-edge commercial practices, evolving processes and workflows for efficiency and value-based decision-making, improving requirements gathering, transparency, and value flow.
- Established portfolio-wide cadence for progress review and risk management, enhancing PMO processes, governance, and maturity with agile practices.
Naval information Warfare Center (NIWC): Alternate Software Acquisition OTA
- Invented an innovative acquisition model prototype to support efficient, timely, and high-value software development and delivery for government acquisitions.
- Optimized current workflows and processes for acquisition professionals by promoting agility and flexibility and leveraging Human-Centered Design (HCD) to facilitate swift adaptation to changing requirements and market dynamics and expediting procurement cycles.
- Fostered collaboration and transparency between stakeholders, enhancing communication, reducing misunderstandings and delays, improving solicitation, cost estimation, evaluation, and access processes, and standardizing program execution across the organization.
Department of Veterans Affairs (VA): Enterprise Services Integrated Platform (ESIP)
- Restructured teams into smaller, cross-functional teams aligned with Agile Release Trains (ART), revamped backlog management, and introduced a decision tree for categorization, enhancing collaboration and delivery.
- Implemented a new capacity tool for better estimation via ITIL/low-code, no-code ticket management system, centralized strategy for ongoing improvements, and provided comprehensive Scrum and SAFe training and certifications.
- Improved PI Planning, aligned objectives with business value, enhanced DevOps collaboration, streamlined processes through Value Stream Mapping, and overhauled service request management, leading to better risk management, incident handling, and project predictability.
Department of Veterans Affairs (VA): Office of Clinical Informatics (OCI)
- Conducted assessment at federal executive level for entire portfolio, enabling understanding of their investment and making data-driven adjustments.
- Applied SAFe®/Agile principles to modernize workflow management and clinical decision support.
- Conducted Program Increment (PI) planning, value stream mapping, and cross-team collaboration workshops to align strategy to action.
- Established Lean-Agile Center of Excellence to guide SAFe/Agile adoption, enterprise-wide agile governance, and continuous improvement.
- Delivered training, coaching, and best practices to sustain long-term Agile maturity.
Administration for Children and Families (ACF): Zero Trust PMO Support
- Defined governance structures and reporting frameworks to clarify PMO responsibilities, align Zero Trust objectives with broader migration efforts, and improve oversight of AWS dependencies.
- Introduced objective, evidence-based Zero Trust maturity scoring by mapping controls to architecture components, ensuring more accurate assessments and measurable progress.
- Inherited massively complex initiative, identified serious gaps and roadblocks in the implementation; to address these, built out processes and sought consensus on RACIs.
Verimatrix Inc. (Commercial)
- Implemented a successful long-term enterprise transformation for 20 development teams across six countries, organized around value through Value Streams.
- Trained and implemented all SAFe practices, including DevSecOps, ensuring well-defined, communicated, and prioritized requirements at all levels.
- Increased release predictability by over three-fold, and fostered a culture of trust and respect, leading to happier and more productive employees.